(Video in English, subtitles in Spanish and Portuguese)

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What are the other skills that you think we need to equip ourselves with, based on the way that the world is heading?

I think it’s all human skills. I think where the world is going to go, and at least is where I’m taking a bet, is that as the end product becomes easier to produce, it’s the humanity that is going to suffer.

And unless we take personal accountability, both as individuals and as organizations, to teach and learn human skills, they will disappear, for all the reasons we are talking about.

So, how do I listen? How do I hold space? How do I resolve conflict peacefully? How do I give and how do I receive feedback? Those are all two different skills.

How do I have an effective confrontation? You pissed me off. Do I know how to approach you? As a friend, as a colleague? Without creating a massive fight or losing a friendship over it?

And how to take accountability, how to express empathy?

These skills, very, very human skills, are the things that we’re already starting to see, just with the internet and the social media, are suffering.

And so, I think that AI will exaggerate the loss of those skills, and those skills are more important than learning how to spell.t as a responsible person is the first, but also the most important, step.